The Account Executive role offers the opportunity to drive strategic customer growth, expand solution adoption, and help customers achieve meaningful business outcomes. This position plays a key role in managing enterprise client relationships, collaborating across multiple teams, and identifying new opportunities for long-term account success. It is ideal for a commercially minded professional who enjoys consultative engagement with both technical and business stakeholders.
Responsibilities
Develop and execute strategic account and territory plans focused on driving customer growth, expanding solution adoption, and delivering successful business outcomes.
Maintain end-to-end ownership of assigned accounts while collaborating across multiple teams to ensure a seamless customer experience.
Partner closely with Sales, Solution Engineering, Business Development, Channel, Customer Success, and Renewal teams to develop and execute effective account strategies.
Engage with advisory, consulting, and technical stakeholders to understand customer initiatives, business objectives, and transformation priorities.
Work alongside customer success and renewal teams to maximise account health, retention, and long-term value realisation.
Build and maintain strong relationships with internal stakeholders, strategic partners, and key customer decision-makers to support growth and customer satisfaction.
Requirements
5+ years of experience managing strategic customer relationships and closing complex enterprise sales opportunities.
Proven ability to leverage CRM platforms to manage pipelines, forecast revenue, and track performance metrics.
Experience developing and executing territory plans and account growth strategies.
Demonstrated success leading cross-functional account teams to achieve customer and business objectives.
Skilled in consultative, value-based selling and identifying new growth opportunities within target accounts.
Consistent track record of achieving or exceeding sales and business performance targets.
Strong team player with the ability to contribute positively to a collaborative, high-performance culture.
Business-level Japanese language proficiency.
Business-level English language proficiency.
Experience selling software, technology, or digital solutions to technical and business stakeholders.
Proven ability to engage and influence senior executives, including VP and C-level decision-makers.
Experience working with partner ecosystems, distributors, or indirect sales channels.
Familiarity with both cloud-based and on-premises technology solutions.
Benefits
Health Insurance
Employees' Pension Insurance
Employment Insurance
Industrial Injury Insurance
About the Company
A company in the IT platform industry, this organisation supports customers with technology solutions designed to drive business transformation and operational success. With a strong focus on customer growth and long-term value creation, the company collaborates closely with enterprise clients and a broad ecosystem of business and technology stakeholders.