The E-commerce Senior Manager role is a senior leadership position responsible for driving the growth and performance of a rapidly expanding digital business in Japan. This role offers the opportunity to take full ownership of e-commerce strategy, operations, and profitability while collaborating closely with global stakeholders.
Responsibilities
Lead the end-to-end e-commerce business in Japan, including major marketplace channels and future direct-to-consumer operations
Translate global strategies into local execution plans, managing annual targets, forecasts, and long-term growth initiatives
Own full profit and loss performance, ensuring sustainable and profitable growth across all online channels
Drive merchandising excellence through assortment planning, product content optimisation, and conversion performance improvements
Oversee promotional planning, investment allocation, and post-campaign performance analysis to maximise return on investment
Ensure operational excellence across inventory, logistics coordination, forecasting, and platform requirements
Lead external partners and agencies while building and developing a high-performing local e-commerce team
Requirements
Bachelor’s degree in a relevant field
8–10 years of senior-level e-commerce leadership experience with strong profit and loss ownership
Proven track record of managing commercial budgets and driving business performance across online channels
Strong expertise in marketplace management, particularly Amazon and/or Rakuten
Solid understanding of pricing strategies, inventory management, and performance metrics such as conversion and advertising efficiency
Strong analytical skills, commercial acumen, and forecasting capabilities
Experience working within a global matrix organisation
Fluent Japanese and English language skills
Experience within a global luxury brand environment is preferred
Benefits
Health Insurance
National Pension
Employment Insurance
Accident Insurance
About the company
A company in the beauty industry, this organisation is part of a global group with a strong international presence and growing influence in Japan. It is known for its premium positioning and commitment to delivering high-quality products tailored to local market needs while maintaining global standards.