The Factory Quality Manager role offers the opportunity to lead quality management activities within a manufacturing environment and play a key role in driving operational excellence, product quality, and customer satisfaction. Working closely with global quality teams, you will lead continuous improvement initiatives, quality optimisation projects, and Lean manufacturing activities while supporting the ongoing development of factory operations.
Responsibilities
Lead quality management activities and drive continuous improvement initiatives across the factory.
Develop and optimise quality assurance processes and operational standards.
Manage customer complaints, root cause analysis, corrective actions, and preventive measures.
Implement Lean principles to improve efficiency, reduce waste, and enhance operational performance.
Collaborate with global teams to identify and execute process improvement projects.
Provide training and coaching to employees on quality and process improvement practices.
Monitor factory quality performance and ensure compliance with internal standards.
Act as the primary liaison for quality-related matters with overseas stakeholders.
Requirements
Experience in Quality Management and/or Lean Engineering within a manufacturing environment.
Experience in machinery, industrial components, or related manufacturing industries.
Strong knowledge of quality improvement methodologies and process optimisation.
Experience managing customer complaints and corrective action processes.
Intermediate or higher English communication skills (TOEIC 650+ equivalent).
Strong communication, problem-solving, and stakeholder management abilities.
Benefits
Comprehensive social insurance coverage
Smoke-free workplace
Occasional international business travel opportunities for training and project collaboration
About the Company
A company in the engineered plastics and industrial components industry, this organisation develops, manufactures, and supplies products used in moving applications across industrial equipment and machinery. With a global presence and a broad product portfolio, the company serves customers worldwide and is committed to innovation, operational reliability, and sustainable product development.