The Sales Force Excellence Manager role focuses on driving operational excellence and enabling effective customer engagement within a commercial organisation. As part of a central business excellence team, this position partners with business units to enhance sales productivity through data-driven strategies, analytics, and continuous process improvement.
Responsibilities
Lead segmentation and targeting initiatives through market potential analysis and customer strategy development
Optimise sales force structure including sizing, territory alignment, and resource allocation
Design and manage sales target allocation methodologies across brands, territories, and customers
Develop and manage sales incentive plans, including governance, calculations, and performance analysis
Establish and monitor key performance indicators such as sales achievement, productivity, and customer coverage
Deliver analytics and actionable insights through dashboards, reporting, and cross-functional collaboration
Support CRM excellence by managing system enhancements, user training, and data quality
Requirements
Experience in Sales Force Excellence, commercial analytics, business analytics, or dashboard management within the pharmaceutical industry, or experience in consulting supporting commercial strategy/analytics
Strong analytical and problem-solving capabilities with hands-on experience in tools such as SQL, Python, Tableau, and statistical analysis
Proven project management and stakeholder management skills
Experience with CRM platforms, preferably Veeva CRM
Familiarity with pharmaceutical data sources such as IQVIA, JD-NET, and related datasets
Ability to work collaboratively and adapt to changing business priorities
Preferred: experience as a Medical Representative or District Manager, relevant academic background, or advanced degree
Benefits
Compensation up to approximately 13 million JPY (base plus bonus)
Comprehensive welfare and insurance coverage
About the company
A company in the biotechnology industry focused on science-driven innovation to develop and deliver therapies for serious illnesses. The organisation emphasises advanced research capabilities and leverages human biology and genetics to address complex diseases.