The Senior Analyst, Middle Office role offers the opportunity to play a key part in supporting investment operations and middle office activities for a leading global asset management business. This position is ideal for a motivated professional who enjoys managing complex operational initiatives, collaborating with international stakeholders, and driving operational excellence through continuous process improvement and strong risk management practices.
Responsibilities
Account Setup & Operational Framework
Evaluate and enhance account opening workflows, market access arrangements, and operational controls.
Review existing procedures and identify opportunities to strengthen efficiency, scalability, and risk management practices.
Translate business requirements into operational solutions by partnering with technology teams and external vendors.
Support the development and maintenance of operational policies, procedures, and best practices.
Client Transitions & Account Lifecycle Management
Manage operational aspects of client onboarding, account restructurings, custodian transitions, and account closures.
Coordinate activities across custodians, brokers, trust banks, administrators, and internal stakeholders to ensure smooth implementation.
Develop transition plans and operational documentation to support complex account events and business initiatives.
Monitor project timelines and proactively address potential operational challenges throughout the transition process.
Investment Operations & Oversight
Perform oversight of outsourced middle office and fund administration activities to ensure accuracy, timeliness, and regulatory compliance.
Support investment operations functions including trade lifecycle monitoring, cash management oversight, position reconciliation, and exception management.
Review fund accounting activities, including NAV production, management fee calculations, expense allocations, distributions, and reporting deliverables.
Assist with local regulatory filings and operational reporting requirements related to Japanese investment products and mandates.
Investigate and resolve operational issues while maintaining strong control standards.
Vendor Management & Stakeholder Coordination
Serve as a primary operational contact for key third-party service providers supporting the business.
Monitor vendor performance against agreed service standards and facilitate resolution of operational issues.
Build effective relationships with custodians, trustees, fund administrators, and other market participants.
Represent local operational requirements in discussions with global teams and contribute to regional and international initiatives.
Risk, Controls & Process Enhancement
Ensure operational processes adhere to internal governance standards, regulatory expectations, and risk management frameworks.
Identify operational risks, process weaknesses, and control gaps, implementing corrective actions where appropriate.
Support initiatives aimed at improving automation, operational resilience, and service quality.
Contribute to projects that enhance efficiency, reduce operational risk, and strengthen the firm's operating model.
Requirements
Approximately five or more years of experience within investment operations, middle office, fund administration, fund accounting, or a related area within the asset management industry.
Strong understanding of investment operations supporting both pooled investment vehicles and segregated client mandates.
Practical experience working with Japanese custodians, trust banks, fund administrators, trustees, and other market service providers.
Native or business-fluent Japanese language capability combined with strong written and spoken English communication skills.
Proven ability to manage multiple workstreams and priorities in a dynamic and deadline-driven environment.
Strong problem-solving skills with the ability to exercise sound judgement when dealing with complex operational matters.
Highly organised, detail-oriented, and capable of working independently while maintaining effective collaboration across global teams.
Proactive mindset with a commitment to operational excellence, continuous improvement, and risk awareness.
Benefits
Health Insurance
Employees' Pension Insurance
Employment Insurance
Industrial Injury Insurance
About the Company
A company in the asset management industry, this organisation is recognised for its long-term investment expertise and broad range of investment strategies. With a strong focus on active management, global equity investing, and sustainable investment practices incorporating ESG considerations, the firm serves both institutional and individual investors across international markets.