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Data & Knowledge Manager

Job-title: Data & Knowledge Manager
Location: Tokyo
Specialisation: Marketing & Advertising
Salary: 8.0M ~ 12.0M
Reference: IJB2011179
Job-published: June 23, 2026 14:20

Job Description

This role focuses on managing and leveraging client data to support business decision-making and improve customer engagement strategies. You will work closely with internal teams to analyze data, optimize CRM processes, and provide insights that drive performance.

Key Responsibilities:

-Manage and analyze client data to generate actionable insights

-Support CRM systems and improve client engagement strategies

-Collaborate with internal stakeholders to enhance business processes

-Identify risks, propose solutions, and support decision-making

-Contribute to team development, knowledge sharing, and process improvements

-Support change initiatives and adoption of new tools or systems

Why Join:

-Work in a data-driven, strategic role with global exposure

-Contribute to business decisions through insights and analytics

-Collaborate across teams in a professional, fast-paced environment

-Develop expertise in CRM, data analysis, and client strategy

Qualifications

Required:

-Experience in data, analysis, or customer-related roles

-Strong analytical and problem-solving skills

-Experience working with data systems or tools

-Basic proficiency in office software (e.g., Excel, PowerPoint)

-Good communication and organizational skills

-Native Japanese and Business-level English

Preferred / Ideal Candidate:

-Experience in customer-focused or retail-related environments

-Familiarity with data analysis or reporting tools

-Background in business, marketing, or data-related fields

-Detail-oriented and proactive mindset

-Able to work independently and manage multiple tasks

-Flexible, collaborative, and results-driven attitude

Benefits

-Health Insurance,

-National Pension,

-Employment Insurance,

-Accident Insurance