The E-Commerce Manager role offers an exciting opportunity to lead and grow online sales operations for a rapidly expanding brand in Japan. This position focuses on driving revenue, optimising digital performance, and enhancing the overall customer experience across e-commerce channels.
Responsibilities
Develop and implement sales and promotional strategies across e-commerce platforms to drive revenue growth
Manage online store operations, including product listings, product pages, campaign pages, and merchandising activities
Oversee order management, shipping processes, and inventory control to ensure a seamless customer journey
Conduct regular sales analysis and business planning on a weekly, monthly, quarterly, and annual basis
Analyse platform and campaign performance, identifying opportunities and delivering data-driven improvements
Plan and execute promotional activities to maximise channel performance and customer acquisition
Collaborate with internal teams such as marketing, logistics, and customer service, as well as external stakeholders, to support operational excellence
Requirements
Minimum of 3 years’ experience managing e-commerce channels with a proven track record of driving sales growth
Professional-level experience using Shopify
Hands-on experience managing end-to-end processes, including order fulfilment and sales tracking
Experience in planning, executing, and analysing online promotional campaigns
Native-level proficiency in Japanese
University degree or above
Business-level English or Korean language skills preferred
Experience within e-commerce or retail in cosmetics or fashion is advantageous
Background in corporate planning or financial planning is a plus
Strong communication and stakeholder management abilities
Ability to work independently in a fast-paced and evolving environment
Team-oriented mindset with a proactive approach
Interest in building processes and contributing to business expansion
Benefits
Health insurance
Employment insurance
Pension
About the company
A company in the beauty industry focused on delivering thoughtfully crafted products and inspiring customer experiences. With a strong global presence, it combines creativity, quality, and storytelling to build a distinctive and growing international brand.