The Training Manager role offers the opportunity to shape and strengthen learning and development across a nationwide retail network in Japan. This position plays an important part in building a strong learning culture, developing retail talent, and enhancing store performance through customised training initiatives. It is ideal for a motivated professional who enjoys partnering with stakeholders and driving business impact through people development.
Responsibilities
1. Build a Learning Culture
Foster an environment where employees continuously learn and develop.
Encourage knowledge sharing and professional growth.
Act as a role model and advocate for learning across the organisation.
2. Develop & Deliver Training Programmes
Assess training needs through performance reviews, sales analysis, and discussions with management.
Design and implement local training strategies tailored to the Japanese market.
Deliver engaging training sessions using a variety of learning methods.
3. Measure Training Effectiveness
Track and evaluate training outcomes and return on investment.
Continuously improve training content and methods based on business needs and industry best practices.
Manage training budgets and reporting.
4. Partner with Stores & HQ
Serve as a bridge between retail stores and head office.
Help store teams understand company values, strategy, and priorities.
Collaborate with Retail Managers and cross-functional teams on various projects.
Support the development and performance of store employees across the network.
Requirements
Hard Skills and Knowledge
Public speaking skills
Deep understanding of retail KPIs
Native-level Japanese and business-level English
Proficiency in Microsoft Office
Soft Skills and Attributes
Leadership with a healthy ambition to guide and motivate team members towards success
Minimum 3 years of retail experience
Team player mindset
Agility and perseverance
Strong communication and problem-solving skills
Benefits
Medical coverage
Insurance coverage
About the Company
A company in the fashion and accessories industry, this global organisation specialises in premium travel and lifestyle products. With a long heritage of innovation and craftsmanship, the company serves customers through an international retail network and is committed to delivering high-quality travel solutions.