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Site Admin – IT Regional End User Computing

Publication date 2020/06/30

Tokyo,Gunma,7.0M ~ 9.0M

Global Chemical Company

- Ensure all site inventories are properly entered into the Asset Tracking System and maintain the accuracy of those assets
- Perform client set-up and provide technical support (Workstation, VPN)
- Provide software support for local non-SAP applications owned by IT department
- Provide telephony support
- Implement Site Projects, IT Projects and Compliance Projects as per IT plans IT Site Administrator role in these projects may vary from project to project;
- Promote and ensure adherence to IT security policies.
- Promote IT Policies, Procedures and Standards;
- Perform activities in adherence to Business Continuity (Weekly DR tape backups, DRP testing...)
- Keep up-to-date and manage IT inventory at site
- Order IT equipment and supplies following company procurement procedures
- Act as onsite contact for outside vendors and service providers;
- Follow IT support escalation process and procedure;
- Act as a site representative at their site;
- Train new site personnel as needed.

Commutation, Health Insurance, Employees' Pension, Employment Insurance, Industrial Injury Insurance

Qualifications:
- Bachelor degree in Computer Science or related field or commensurate experience.
- IT Support Certifications (Microsoft, A+, etc.)
- Working experience in Microsoft
- Working experience in WAN, LAN topology and support
- Working experience to install, configure and set-up workstations, servers, printers,
- 10 - 15% travel required for site visits, management meetings, projects and reviews
- Ability to physically rack, stack IT equipment across multiple locations around the sites and able to walk long distances based on site location requirements
- English + Japanese spoken and written skills are required.

Preferred Qualifications:
- Must be fluent in Microsoft Office Outlook, Excel, Word, PowerPoint, and Project; Visio skills also preferred
- Working experience with Backup Exec
- Working experience with Avaya phone system
- Working experience in WAN, LAN topology and support
- Working experience to install, configure and set-up workstations, servers, printers,
- 10-15% travel required for site visits to other Japanese locations, management meetings, projects and reviews
- Ability to physically rack, stack IT equipment across multiple locations around the sites and able to walk long distances based on site location requirements
- 3-5 years of proven experience in IT Site Management / support activities

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