Business Line Manager – Service Business Line

Publication date 2026/02/24

Work Location , Expected Annual Income :

Kanagawa,Aichi,10.0M ～ 13.0M

About the Company :

Positon at global leader in sustainable manufacturing

Responsibilities :

- Lead the strategy and execution of the service business line in Japan, aligning with overall business goals.
- Develop new service opportunities and business models tailored to Japanese industry needs.
- Expand the service portfolio including contracts, upgrades, digital services, and training.
- Manage profit and loss responsibilities, optimizing pricing, cost control, and operational efficiency.
- Oversee and develop service teams in Nagoya and Yokohama, fostering a culture of customer focus and continuous improvement.
- Build strong customer relationships and enhance service quality through collaboration with internal and external stakeholders.
- Drive sales and marketing activities, manage territories and channels, and utilize CRM tools for operational excellence.
- Promote digital transformation through data-driven services and sustainable, high-value service models.

Benefits :

- Annual salary: 10,000,000 to 13,000,000 (monthly: 833,333 to 1,083,333).
- Full coverage of commuting expenses.
- Social insurance: Health, pension, employment, and industrial injury.
- Paid leave: 10 days upon joining, increasing by 2 days annually (maximum 22 days).
- Holidays: Saturdays, Sundays, national holidays, Golden Week, summer vacation (3 days), New Year holidays, and company anniversary (June 30).
- Working hours: 09:00- 17:30 (60-minute break).
- Managerial grade: Exempt from overtime and late-night premium pay provisions.
- Smoking prohibited (designated area available in rare cases).
- Remote work and internal mobility opportunities available.
- International work environment with a focus on innovation, safety, and diversity.

Required Experience / Abilities / Skills :

- University degree in engineering, business, or a related field.
- Over 10 years of experience in direct sales or product management within the industrial equipment sector.
- 7- 10 years of experience in service management or after-sales roles.
- Leadership experience in multinational or matrix organizations.
- Fluent in Japanese and business-level English.
- Strong leadership, strategic thinking, and communication skills.
- Proficiency in data analysis, CRM, and digital tools.
- Self-driven, capable of multitasking, and passionate about customer-centric service innovation.

Contact Information :

b-mitchell@jac-international.jp

JOB ID : IJB2009968