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Sales Executive

Publication date 2020/08/12

Tokyo,15.0M ~ 20.0M

- Work closely with designated sales teams to ensure understanding of customer needs and drive quality interactions and outcomes
- Communicate competitive intelligence and activity to manager and BU to ensure we keep ahead of opportunities, obstacles, challenges and red flags that may hinder our company from capturing key customer accounts
- Work closely with sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
- In partnership with assigned Account Executive and Solution Consultant, present our CSM solution directly to prospects, customers and at industry events and seminars
- Support the regional partner channels to drive an effective customer experience
- Articulate customer success strategies (and losses) to the field in order to streamline and standardize CSM solution presentations and value proposition.
- Become a trusted advisor to our community of customer

Senior Solution Consultant

Publication date 2020/08/12

Tokyo,12.0M ~ 15.0M

Provide technical pre-sales support to the sales force, and to provide prospective customers with product and solution advice during pre-sales discussions.
The Solution Consultant will participate in the acquisition and retention of customers by utilizing world-class technical pre-sales solution consulting techniques to communicate the power, flexibility, and ease-of-use of the SaaS solution.

Assist sales in the qualification of Enterprise customer needs through discovery.
Participation across the sales life-cycle on acquiring strategic customers.
Provide mentoring and training to peers, colleagues and partners.
Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via zoom.
Generation of product demo scripts and scenarios and maintaining demonstration environment(s).
Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
Responding to Request for Information/Proposal documents.
Staying current on product developments/releases to a level required for demo and POC/POV.
Supporting Marketing events – user conferences, trade shows, webinars etc.
Staying current on competitive analyses and understanding differentiators between the company and its competitors.
Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security etc.
In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments, expectations etc in preparation for deployment.

シニアテクニカルソリューションスペシャリスト

Publication date 2020/06/30

Tokyo,8.0M ~ 12.0M

シニアテクニカルソリューションスペシャリストは、お客様の課題を解決する技術ソリューションを創造し、提供します。

ステークホルダー
社内: エンジニア・プロジェクトマネージャー(当社内)
社外: クライアント、ベンダー

業務内容と求められるアウトプット
- プリセールスフェーズ
営業担当者を支援し、技術的なQAを担当するとともに、お客様とのコミュニケーションを通じて問題分析・課題抽出を行うことで、戦略技術による最適なソリューションを提案します。
提案活動においては技術ソリューションの要件定義をリードし、技術コンセプトとハイレベルデザインを策定し、工数見積もりを行います。またお客様の要求などの必要に応じ、Proof of Concept(PoC)の実施を行います。
またソリューションのデリバリーフェーズへの移行に向けて、デリバリーチームのサポートを行います。

- デリバリーフェーズ
状況に応じて適宜このデリバリーフェーズに参画し、ハイレベルからローレベルまで適宜必要なデザインを行い、機器やソフトウェアにデザインを実装し、設置作業・受け入れ試験までを完了させます。
こうした作業においては各ステークホルダーと連携し、要求された機能と品質、期限を既定のコスト内で達成します。

求められる行動・志向
- 主体的にビジネス機会を探求し、プリセールス活動をリードすること
- クライアント志向で行動し、最良のクライアント体験の提供を目指すこと
- 自身やチームメンバーのスキル向上や業務上の課題解決にリーダシップをもって取り組むこと
- サービススコープとプロジェクト収支を常に意識し、主体的・能動的に取り組むこと