1. System Overview: Visualize and assess the overall system design, ensuring the adequacy of planned promotions and cost.
2. System Maintenance: Handle and operate a broad range of systems, with a proficiency in platforms like Salesforce.
3. Stakeholder Relations: Foster a positive relationship with the implant manager and actively participate in company-wide events.
4. Business Knowledge: Possess a solid grasp on:
- Sales Management: Order placements, shipping, inventory management, etc.
- Production Management: Accepting orders, tracking progress, understanding production bottlenecks, etc.
- Accounting Basics: Familiarity with Balance Sheet, Profit/Loss statements, cash flows, and inventory valuation methods.
5. Management Tasks: Set goals, monitor progress, and assess the IT department's performance. Oversee infrastructure management.
6. Tech Implementation: Identify IT needs for the company and implement planning office services.
7. Software Customization: Document requirements for business software customization, assess costs, and address inquiries and issues from various departments.
8. Data Handling: Process data in Excel and familiarize with platforms like OBIC and WiWinEDI.
About the Role
This leader will own the overall performance, strategy, and relationship management, for our Marketplace channel business. Day to day this will mean working closely with the Head of Direct Sales and the Ecommerce Director to develop strategic and commercial business growth plans across multiple categories and channels into a singular commercial business approach. This will also include collaborating closely with channel and brand leads and other key business stakeholders including brand, finance and logistics.
Key Responsibilities
- Responsibility for unit volume, sales revenue, gross margin account, and all strategy and planning for the marketplace side of the Direct business.
- Own the sales targets for the marketplace side of the Direct business such as Rakuten and Yahoo.
- Understand and maximize channel & category profitability through the regular use of a margin tracker and make recommendation as applicable on channel prioritization to maximize gross margin opportunities. Act as first point of contact for channel leads on intra-channel challenges (EG: Inventory) and partner with finance to identify a balanced solution for channel and overall business growth.
- Own the relationships with our marketplace partners as the key representative. Define and set volume and revenue targets directly with Partners. Set Joint Business Planning (JBP) sessions and develop strategies to drive and maximize our growth on those channels.
- Lead discussions and drive outcomes with cross functional business units Inc. Brand, Supply Chain and Finance teams to obtain consensus and alignment on Direct business sales and campaign |account plan with senior stakeholders. Act as centralized point of contact for inbound finance and supply chain management risk/ opportunity and partner with these teams and channel owners to find the best solutions which enhance commercial outcomes.