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Strategic Account Manager

Publication date 2023/09/27

Tokyo,15.0M ~ 20.0M

Build Customer Relationships
? Establish / maintain executive relationships with Japanese strategic / global accounts
? Serve as opportunity development contact for Japanese global and technology companies
? Promote brand, value proposition, and position platform assets to customers for outbound opportunities (from Japan)

Territory Planning
? Develop business plan to build DE market positioning and drive Japan market development
? Build pipeline for Japan-outbound data center business across the DE platform
? Coordinate multi-site requirements to ensure account alignment across the region and deliver consistency of service to the accounts
? Represent Digital Edge at domestic Japanese events or customer expos; provide Japan / Platform expertise

Key Performance Metrics:

? Opportunity pipeline volume, $MRC (domestic vs platform)
? Bookings, $MRC (domestic vs platform)
? Account coverage (establish target list, evaluate milestones vs targets)
? Sales call metrics (#customers, #opportunities, etc)

Head of Aftermarket Sales

Publication date 2023/09/27

Tokyo,0.0M ~ 15.0M

- Sales Management
o Promotes/sells/secures orders from existing customers and seeks new customers/markets
o Expedites the resolution of customer queries, problems and complaints
o Monitors and improves customer satisfaction
o Ensures the updates of customer accounts and price lists in SAP
o Prepares concise and accurate reports, proposals and other required documentation for presentations
- Prospection and Business Development
o Establishes, develops and maintains business relationships with current and prospective customers worldwide
o Promotes products & services to existing/potential customers
o Coordinates sales effort along with the rest of the team, Sales agents and colleagues worldwide
o Contributes in deciding and implementing commercial policies, price adjustments, sales promotions and profitability analysis
- Monthly Report: actual sales, open orders and year-end sales landing estimations by customers/countries
- Weekly Report: new order intake by customers/countries
- Contact / Meetings / Visits (virtual and in person) to existing and prospective customers
- Participates in trade shows and conventions

District Manager

Publication date 2023/09/27

Tokyo,8.0M ~ 12.0M

Under the leadership of the Retail Director, the District Manager is responsible for supervising Area Managers and Store Managers in their district.

The District Manager ensures these stores are within strict compliance of all policies and procedures; all stores are aligned in supporting the companies short and long term goals.

The District Manager drives future growth of the Retail Division through executing brand activities, developing Area managers performance, optimizing field management talents and positions, maximizing sales opportunities and controls expenses.

The District Manager builds relationship with the key support areas, including HR, Supply Chain, Finance, IT, and senior management.


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