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TOP > Job search > CMO Production Support Manager
Publication date 2026/03/12
Aichi,10.0M ～ 13.0M
Global European Pharmaceutical Manufacturer
About the job:
As the Production Support Manager within our team, you'll coordinate and oversee manufacturing operations with our Contract Manufacturing Organizations (CMOs) in Japan, ensuring on-time delivery of life-saving vaccines.
Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI-driven breakthroughs. In Vaccines, you'll help advance prevention on a global scale - and shape the future of immunization.
We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply teams. With your talent and ambition, we can do even more to protect people from infectious diseases and bring hope to patients and their families.
Our unit enables end-to-end ownership and accountability, with enhanced focus on operations and service. The department is the operational unit responsible for ensuring on-time and in-full delivery of products from CMOs (Contract Manufacturing Organizations).
Main Responsibilities:
- Act as the primary interface (virtual plant manager) for all manufacturing communications and operations at assigned CMO sites in Japan, including serving as Person In Plant (PIP) at our CMO partner facilities
- Coordinate and monitor operational execution of subcontracting activities with external partners, ensuring on-time, in-full delivery of products within a 0-6 month horizon
- Manage production and release flows from subcontractors to meet customer commitments on deadlines, quantities, and quality standards
- Monitor partner performance through KPIs, identify and resolve gaps, and escalate key risks to senior management
- Coordinate deviations and change controls in collaboration with Vaccines Quality, site QP teams, and affiliate quality teams
- Lead execution follow-up across all supporting areas (QA, QC, Supply, Logistics, Operations, MSAT, affiliates) ensuring cross-functional alignment
- Contribute to technical transfers, new product launches, compliance initiatives, and continuous improvement projects at supplier sites
- Participate in quality audits, inspections, investigations related to customer complaints/CAPA, and lead lessons learned sessions with partners
Employment Type: Full Time Employee
Working Style; Hybrid work model. Required 2-3 days in person at partnering CMO Plants.
Location: Toukai (東海)
Budget Range: Up to 13mil Base+ Bonus
Housing Support: Yes
Interview Steps: 3 (with 1 global interviewer)
Welfare and Insurance: Covered
About you:
- Experience: 5+ years in the pharmaceutical/biologics industry with 3+ years in manufacturing of drug product/drug substance or MSAT support
- Technical skills: Strong understanding of pharmaceutical production processes (DP/DS), quality tools and processes (CCR, anomalies), and experience working in cGMP environments
- Leadership skills: Proven ability to manage projects and lead cross-functional teams in multicultural industrial environments; customer-focused and solution-minded with strong assertiveness and accountability
- Communication: Excellent communication skills with demonstrated ability to engage, motivate, and work effectively in matrixed teams; experience with public speaking and presenting complex information to diverse audiences
- Education: Bachelor's degree in a scientific or business-related discipline
- Languages: Native Japanese and business fluent English
- Additional qualifications: APICS and/or CPIM certification is a plus; experience in contract management and implementing OpEx principles (LEAN, Six Sigma) preferred
JAC International, Healthcare Team
Kent Gu
Email: k-gu@jac-international.jp
If you are interested, please email us for an inquiry!
JOB ID : IJB2011034